Online Store Help
How do I create an account?
To create an account: Click Sign In / Account Icon on the menu bar or footer and select Create account at bottom of page. Fill out first and last name, email address and password. Then click Create. Verify account by following prompt on page.
There is no cost to create an account!
How do I sign in and out of this site?
To sign in to your account: Click Sign In / Account Icon on the menu bar or footer and enter your e-mail address and password. If you do not have an account, please click Create account.
To sign out of your account: Click Account Icon on the menu bar and select Log Out.
What if I forgot my password?
If you have forgotten your password: click Sign In / Account Icon on the menu bar / footer. At the bottom of the page, click on the Forgot your password?. Go through password retrieval page.
How do I add or remove an item to my shopping cart?
To add an item to your shopping cart: on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to cart or Buy it now.
To remove a single item from your shopping cart: click the Shopping cart icon in the main menu. Click the Trashcan icon and the system will automatically refresh your cart.
How do I remove all of the products in my shopping cart?
To remove all of the items currently in your shopping cart: click the Shopping cart icon in the main menu. Click the Trashcan icons for each product in your cart and the system will automatically refresh your cart.
Who can I contact if I have questions?
Please click Contact Us under the "About Us" section in the menu bar or footer to learn how to reach us regarding any questions or issues you may have. Feel free to contact us or fill out the Contact Us form and we will contact you.
Is my credit card information secure through this site?
YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.
Can I update my account contact information?
To update your contact information you must first Sign In. Click Account Icon on the menu bar or Sign In / Register on footer to access your account information. Edit profile using prompts on page for which you wish to update.
Can I change my e-mail address and password?
To update your e-mail address and password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change E-mail Address and Password from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
Can I view my previous orders placed on this site?
To view your order history you must first Sign In. Click Account Icon on the menu bar or Sign In / Register on the footer to access your account information. Select View Order History from the My Account menu and then select the order number for the order you wish to view.
Can I provide special instructions with my order?
You can include special instructions for orders during checkout. Click Checkout icon on menu bar. On the Payment page, type the special instructions or comments in the Order Special Instructions text box. The store owner will receive these instructions along with the order. Click Check out to continue with the checkout process.
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